A message to our community - Q Hair & Beauty

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A message to our community

Posted on March 16, 2020

To our Q Hair & Beauty community,

I wanted to personally connect with you about the actions we’re taking as a business to protect you and our team at this time.

As many of you will already be aware, we are a hugely hygiene conscious business and pride ourselves on this. We use eco-friendly disposable towels for all our hair services. The cotton towels that we use are washed at 90 degrees to ensure complete hygiene.

Upon arrival at the salon for work each day, every team member will have their temperature taken and recorded, with anyone registering a higher than normal reading being immediately re-directed to 111 to seek medical advice.

We treat our salons like our home and as such have implemented even higher cleaning protocols for all public areas of the salon. We have today ordered 2,500 pairs of single-use gloves, which will be available for you to use upon entry to the salon should you desire.

As of today, Monday, 16th March at 9.35am we can confirm that we have no team members who have contracted the virus, and none of our team have been to or just returned from at-risk countries within the past six weeks.

For those of your who are concerned about the virus, we would recommend our Donnington salon as a smaller business, with free parking outside and a way to reduce any interaction with the more general public.

Many of our team members are opening up extra appointments throughout the week, so if you would like to move your appointment to an earlier date, please call us on 01243782489 and we can make any arrangements for you.

Finally, and to speak on a brighter and more positive note, as an independent business, with 53 team members, we are taking every possible measure to reassure you that you can have confidence about your visit to us.

We are and will remain open as a business until we are forced to close, should this happen. For this reason, we urge you not to panic and to continue to visit us, we have plenty of availability at all salons.

I want to thank you personally for working with us throughout this period and look forward to welcoming you into the salon very soon.

Thank you,

Dawn Lawrence, managing director


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